Terms & Conditions

Welcome to Orin Matcha Tea.
By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing any order or using our services.

If you do not agree with these terms, you should stop using the website immediately.

• “Company”, “We”, “Us” refers to Orin Matcha Tea.

• “Website” refers to orinsociety.com and all associated pages.

• “User”, “You”, “Customer” refers to anyone accessing or using the website.

• “Products” refers to all items offered for sale on our website, including matcha tea and accessories.

By using this website, you confirm that you are:

• At least 18 years old, or using the site under the supervision of a parent or guardian.

• Providing accurate and complete information during checkout or when creating an account.

• Using the site only for legitimate purposes and not for fraudulent or harmful activities.

We reserve the right to restrict or block access to users who misuse the website or violate our policies.

By using this website, you confirm that you are:

• At least 18 years old, or using the site under the supervision of a parent or guardian.

• Providing accurate and complete information during checkout or when creating an account.

• Using the site only for legitimate purposes and not for fraudulent or harmful activities.

We reserve the right to restrict or block access to users who misuse the website or violate our policies.

We aim to provide accurate descriptions, images, and pricing for all products.
However:

• Colors and appearance may vary depending on screen settings.

• Product availability is not guaranteed and may change without notice.

• Prices may be updated at any time.

In the event of an error (pricing, description, stock), we reserve the right to cancel or adjust the order.

Order Acceptance

An order is considered accepted only when:

• You receive an order confirmation, and

• Your order is shipped by our team or delivery partner.

We reserve the right to cancel or refuse any order for reasons such as:

• Suspicious activity

• Incorrect information

• Stock unavailability

• Delivery limitations

Payment Method

We currently support Cash on Delivery (COD) across Iraq.

• Payment is collected by the courier at the time of delivery.

• Customers must ensure the correct amount is available.

• Orders unpaid at delivery may be returned or cancelled.

By placing an order, you agree to our Shipping Policy.
Delivery times are estimates and may vary due to:

• Location

• Weather conditions

• Courier availability

• High-volume periods

We are not liable for delays caused by external courier companies.

All returns and refunds follow the rules listed in our Refund Policy.

We reserve the right to:

• Inspect returned items before approving a refund

• Decline requests submitted outside the allowed timeframe

• Offer store credit instead of refunds for COD orders, depending on the situation

All content on this website—including text, graphics, images, logos, product descriptions, and layouts—is the exclusive property of Orin Matcha Tea.

Users may not:

• Copy, reproduce, distribute, or modify any content without written permission.

• Use our brand materials for commercial purposes.

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login information

• All activities conducted under your account

• Ensuring your information remains accurate and updated

We may suspend or delete accounts involved in suspicious or unauthorized activity.

Users must NOT:

• Use the website for fraudulent, illegal, or harmful actions

• Attempt to bypass security systems

• Interfere with website operations

• Use bots or automated systems to place orders or scrape data

• Copy product information for resale or competing activities

Violation of these rules may result in legal action.

Our website may include links or integrations with third-party websites or service providers (such as delivery partners or payment processors).

We are not responsible for:

• Their content

• Their privacy practices

• Their actions or omissions

Users should review third-party policies before using such services.

To the maximum extent permitted by law:

• We are not responsible for indirect, incidental, or consequential damages.

• We do not guarantee uninterrupted or error-free operation of the website.

• Our total liability will not exceed the purchase price of the product in question.

You agree to indemnify and hold harmless Orin Matcha Tea from any claims, losses, damages, or expenses arising from:

• Your misuse of the website

• Violation of these Terms

• Unauthorized use of our content or services

We may update or modify these Terms & Conditions at any time.
Updated terms will be posted here with a new “Last updated” date.

Continued use of the website means you accept the updated terms.

These Terms & Conditions are governed by the laws of Iraq.
Any disputes will be resolved in the courts located in Erbil, Iraq.

If you have questions about these Terms, please reach out:

📧 info@orinsociety.com
📞 +964 750 814 3282
📍 Erbil, Iraq